Didi

Some people have accused us, questioning why we quietly processed refunds and decided not to attend the event without informing fans, while others were still struggling with refunds, taking time off work, and hotel arrangements. We would like to clarify that we only refunded the flight and train tickets after Channel 3 officially announced that the artists would not be attending the event in person. Please stop making baseless accusations against us and spreading false information!! 有人来指责我们，说粉丝们还在苦恼退钱，请假，酒店问题时，我们已经迅速办好退款并且不会去现场，为什么不通知粉丝反而偷偷退款。 我想声明：我们是在三台发布公告表明艺人不会去现场后退的机票和车票。 请不要再对我们进行子虚乌有的攻击！ #LingOrm_BaseCN

Regarding the Sofea Brand Appreciation Event, we would like to share an update with everyone: We first learned about the planned couple event in mainland China through our discussions with the brand in July. From that moment, we were filled with excitement and began preparing for it. Over the past six weeks, we have faced numerous challenges and made many adjustments that fans cannot imagine. Throughout it all, our goal has remained the same: to ensure the event went ahead smoothly and to deliver the best possible experience for LingOrm's first offline couple appreciation event in mainland China. We are a small team, but we've been working tirelessly to make this happen. Initially, due to changes in the venue and insufficient space, we were informed that on-site fan support would not be possible. However, at noon on October 31, we finally received confirmation of the venue dimensions and approval to proceed with the fan support arrangements. With only 3 days, we worked against the clock to design a 12.5-metre flower booth, banners, invitation cards, standees, and food support. The sudden circumstance surrounding this event were equally unexpected for us. In fact, several fan support items had already entered production, and the associated design and production costs had been paid. 😞 These items may never get the chance to be seen by everyone, but we still want to share their existence with you. For the materials already completed, we are actively exploring alternative arrangements. Should the event ultimately be unable to proceed as scheduled, we will do our best to coordinate and repurpose suitable materials for the upcoming Macau FanCon, so that the time, effort and resources invested will not go to waste. In the past, we made multiple attempts to contact CH3 staff, but our messages were often left unread or unanswered. This has been deeply frustrating and disheartening. Such a last-minute situation has disrupted all our previous arrangements and caused unnecessary losses to many people who had invested their time, money and expectations in this event. Regardless of the coordination difficulties or disputes behind the scenes, we sincerely hope that all parties involved will take this matter seriously. 📝 We are fans, but we are also consumers. To be honest, as a fanbase, we sometimes find ourselves questioning what more we can do, what we should do, and what we are even able to do... 😞 However, as a bridge between the fans, the brand and CH3, we will continue to follow up on this matter and do our best to protect the legitimate rights and interests of everyone involved. We are also in ongoing discussions with the brand regarding fan-related concerns. 💡We would also like to make one thing clear: throughout our communications with Ch3 and the brand, our position has consistently been to encourage all parties to consider the perspectives of both the artists and their fans. 🕹️ We do not take sides. Our only concern is LingOrm and JKRs. Finally, we hope everyone will approach this situation with reason and understanding. 🙏🏻 The artists themselves have done nothing wrong and should not be made to bear the consequences of this dispute, nor should they be subjected to unwarranted criticism over coordination issues or decisions made by others. We hope the focus will remain on the matter itself, while allowing the artists the space and respect they deserve. #LingOrm_BaseCN