Should ChatGPT replace your CRM?
ChatGPT can support a simple personal sales tracker. As your team grows, a dedicated CRM gives you a clearer way to maintain customer records, manage ownership and report on deals.
Connecting the two lets you keep that structure while using plain language to get work done.
Princeton is rolling out managed ChatGPT access as a campus-wide program rather than simply distributing licenses. Faculty and staff receive governed accounts, students must complete AI training, and university data policies still apply. It is a practical model for enterprise adoption: pair access with literacy, clear rules, and a defined evaluation period.
youex.ai/blog/agents-move-fr…
I just joined @joshelledge on The Thoughtful Entrepreneur podcast to talk about AI in sales and what we’re building at YouEx.ai.
Check it out here:
youex.ai/blog/automate-the-b…
Boardy and I have been talking about making AI practical for B2B revenue teams. It’s legit groundbreaking way to network and connect with new leads and business partners.
If you’ve never had a conversation with Boardy, definitely give it a try.
This quoted post is unavailable.
Tired of Web Chatbots that just ask you to wait for someone to get back to you? That’s why we built YouEx.ai’s Web Agent: to answer questions, qualify leads, and book meetings while your visitors are actually interested.
Give them answers. Give them a next step.
AI strategy isn't finished in the boardroom.
I spoke with C-Suite Brief about why the real work starts when strategy meets the people, processes, and workflows of the organization.
csuitebrief.com/ceo/tom-gers…
For a new customer trial, I gave Claude one prompt:
• Review previous emails and CRM notes
• Find anything missing
• Draft and schedule three personalized follow-up emails
• Log everything back to the CRM
🤖 Made with AI
Traditional CRM takes selling time from your reps and gives it to a dashboard. Let AI do the data entry…
In this episode of Business Uncomplicated, Rich Nazzaro sits down with former Salesforce leader and youex.ai founder Tom Gersic for a deep conversation about the future of AI in sales, CRM automation, and enterprise software.
youtube.com/watch?v=PCfc8no9…
The companies that win with AI over the next decade won’t be the ones that figured out how to do the same work with fewer people. They’ll be the ones that figured out how to make their best people dramatically more powerful.
open.substack.com/pub/tomger…
A growing number of organizations want to leverage their investment in Enterprise LLM systems with their Salesforce data but are unsure how to integrate them in a secure, maintainable way. This is a simple example tomgersic.com/enterprise-cha…
Experience Dreamforce from anywhere on Salesforce+.
3️⃣ days
✌️ channels
🥇 innovative event
Stream 72 hours of content and 200+ episodes. Register today, for free: ctt.ec/daFbB+
Looking forward to a great discussion!
Hope to see you next week in Chicago. We have a great panel discussion with @tomgersic from @salesforce, Ian Elliot from @Siemens_Energy, David Brooks and @eskohannula from @CopadoSolutions hosted by @ThisIsTechChat, Gloria Ramchandani
copado.com/chicago-copaverse…
Tom Gersic retweeted
The Copaverse Roadshow Chicago Business Track for face-to-face insight with host @ThisIsTechChat for a panel discussion with international Copado leaders and two special guests: @salesforce VP @tomgersic and @Siemens_Energy's Ian Elliott. Register now: ow.ly/O1j350JPwlG
Haven’t turned on MFA everywhere yet? You really should… Statement by President Biden on our Nation’s Cybersecurity | The White House whitehouse.gov/briefing-room…
Hey @Spotify I know that multiple people can now control my speaker. I got it. Could you stop telling me about it every single day?
Love this HBR article "3 Small Ways to Be a More Inclusive Colleague"
hbr.org/2021/12/3-small-ways…










