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Joined August 2008
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@anthonyplusAI had to stop at this orange phone booth at #CloudflareConnect. You can pick up the phone and talk to an AI agent.
It got him thinking: what would you put on the other end of a call with Twilio Conversation Relay?
Need this on Spotify 🎶
"The Agent That Remembers You" an original song 🎶
Ever feel like your agent has amnesia?
Let’s break down the types of memory you need to build one that remembers. Shoutout to @twilio for sponsoring this!!
An LLM is stateless. The context window is its only memory and it resets every session. To remember you it needs:
🔹 Factual memory: who you are. Name, IDs, account tier.
🔹 Conversation memory: what you talked about, extracted after the conversation. Not the
whole transcript.
🔹 Recall: search that brings back only what matters into the next reply.
🔹 Identity resolution: your call and your text land on the same profile.
If you ever wanted to give your agent the ability to communicate via text, WhatsApp, or call all with cross-channel memory – you can do it with Twilio's APIs! #TwilioPartner
twilio retweeted
"The Agent That Remembers You" an original song 🎶
Ever feel like your agent has amnesia?
Let’s break down the types of memory you need to build one that remembers. Shoutout to @twilio for sponsoring this!!
An LLM is stateless. The context window is its only memory and it resets every session. To remember you it needs:
🔹 Factual memory: who you are. Name, IDs, account tier.
🔹 Conversation memory: what you talked about, extracted after the conversation. Not the
whole transcript.
🔹 Recall: search that brings back only what matters into the next reply.
🔹 Identity resolution: your call and your text land on the same profile.
If you ever wanted to give your agent the ability to communicate via text, WhatsApp, or call all with cross-channel memory – you can do it with Twilio's APIs! #TwilioPartner
Watch the full video on YouTube: twil.io/B4MJqOz
Devs: We gave the model tools, memory, reasoning, and subagents.
Customer: But can it answer my text without asking three follow-up questions?
For messaging AI, fewer turns win.
Watch the full breakdown on YouTube: twil.io/B4MJqOz
Another AI model dropped while you were reading this.
But the "best" model for your Twilio app depends on the channel and what you're building.
