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Uniphore

@uniphore

Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI.

uniphore.com/
Joined April 2009
  • Tweets6.9K
  • Following1.6K
  • Followers2.3K
1.2KMedia
Photo by Uniphore (@uniphore)Photo by Uniphore (@uniphore)Photo by Uniphore (@uniphore)Photo by Uniphore (@uniphore)Photo by Uniphore (@uniphore)Photo by Uniphore (@uniphore)Photo by Uniphore (@uniphore)Photo by Uniphore (@uniphore)Photo by Uniphore (@uniphore)
Spooky costumes, festive vibes and celebrations! Our global Uniphore offices brought Halloween to life with creative looks and fun moments together. Take a peek at how we celebrated!
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
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Uniphore joined @FireworksAI_HQ Specialized Intelligence Index (SII), highlighting the role of specialized AI models & measurable performance. Our WARC-Bench evaluates how reliably models execute web-based tasks, including date selection, dropdown navigation & form completion.
Image from Uniphore (@uniphore)
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Explore the results: fireworks.ai/specialized-int…
Web Search AI model leaderboards | Fireworks Specialized Intelligence Index

Web Search AI model leaderboards | Fireworks Specialized Intelligence Index

Which AI model is best for web search work? Compare 25 models on 4 Web Search benchmarks: Parallel Search Capability Leaderboard (Parallel), ATLAS (Exa), Web Context (Nimble), and WARC-Bench (Uniph...

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The Architecture Behind Autonomous AI: From Pilots to Enterprise Impact nitter.cf/i/broadcasts/1yxBePXmW…
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Uniphore

The Architecture Behind Autonomous AI: From Pilots to Enterprise Impact

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Tushar Shah, Uniphore CCO, Laurel Ruma, Global Director of Custom Content at MIT @techreview, and Gerry Murray Research Director of Enterprise Marketing Apps and Agents, @IDC will discuss the latest MIT Report in partnership with Uniphore: Redefining Enterprise Intelligence with Autonomous AI. Watch it live on our feed - Thursday, October 29 | 9:00 am PT | 12:00 pm ET
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Moving Enterprise AI from Experimentation to Execution. @XceedBPO is deploying Uniphore’s Data and AI Orchestration Platform alongside its deep industry expertise. The ultimate ambition goes beyond AI deployments: to enable Xceed to build and own its proprietary AI assets, bringing proven, commercially predictable, and fully governed Agentic AI solutions to market, while ensuring sovereignty over data and AI assets. From AI adoption challenges to scalable, real-world business impact.
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
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At National Grid Innovation Day, Uniphore explored how AI can help utilities turn complex data into faster decisions, strengthen resilience and improve customer experiences. The next step: moving AI from experimentation into everyday operations. #NationalGridlnnovates
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Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
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The Future of Customer Intelligence nitter.cf/i/broadcasts/1qGoNYjkp…
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Uniphore

The Future of Customer Intelligence

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AI agents are one part of the enterprise AI lifecycle. See how Rackspace Technology + @Uniphore bring together agentic AI, governance, infrastructure and operations to help organizations deploy and scale AI. rackspace.com/enterprise-ai/…
Image from Rackspace Technology (@Rackspace)
Image from Rackspace Technology (@Rackspace)
Image from Rackspace Technology (@Rackspace)
Image from Rackspace Technology (@Rackspace)
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Today, the Uniphore team gathered together for an End of Summer Luau at our Palo Alto office. Great food, good conversation and time to connect with colleagues make for a meaningful celebration of the people who make Uniphore a great place to be.
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
Image from Uniphore (@uniphore)
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Recursive self-improvement creates a compounding AI loop: every correction, exception & workflow makes the system smarter, more accurate, tailored & cheaper. Accumulated learning becomes a moat competitors can’t easily replicate. Read more: uniphore.com/blog/from-ai-ow…
From AI Ownership to Recursive Self-Improvement

From AI Ownership to Recursive Self-Improvement

Owning intelligence is necessary; but ownership alone is not sufficient. An enterprise can own a model, own its data, even own its context layer, and still fail to build a compounding moat if that...

uniphore.com
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CIOs deploying AI platforms face a production problem we see across enterprise deployments. In Partnership with MIT Technology Review Insights report, produced with our team at Uniphore with expert insights from leaders from KPMG, IDC, Databricks, we identify the real blocker behind enterprise AI scale @techreview
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Learn more: uniphore.com/blog/the-real-r…
The Real Reason AI Doesn’t Scale

The Real Reason AI Doesn’t Scale 

The biggest obstacle to AI scalability isn't the technology itself — it's fragmented data, siloed intelligence and governance frameworks that weren't built for autonomous systems, according to the...

uniphore.com
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Campaign spend is easy to measure after launch. Proving what caused the outcome is more difficult. Our webinar with @IDC explores how Marketing AI uses simulation and digital twins to forecast customer-level outcomes before budget is committed.
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Read more: uniphore.com/blog/know-befor…
Know Before You Spend

Know Before You Spend 

It's a question that's plagued CMOs for decades: can we prove what campaign spending is actually causing?

uniphore.com
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CIOs face a scale problem with enterprise AI: individual customer intelligence can drive up model costs. Uniphore Marketing AI uses digital twins and purpose-built SLMs to predict campaign outcomes before budget gets committed.
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Learn more: uniphore.com/platform/busine…
Marketing AI

Marketing AI

The next evolution of the CDP is Marketing AI. Predict outcomes, enable autonomous execution, and continuously improve every customer interaction.

uniphore.com
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AI can move marketing from static segments to individualized customer simulation. Uniphore Marketing AI combines digital twins, purpose-built SLMs and continuous learning to inform smarter campaign decisions.
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Most CIOs measure AI costs by what appears on an invoice & miss the expense that compounds. LLMs attract attention, yet domain-trained SLMs offer a competitive advantage: 565% lower cost of ownership, 12.8x lower latency & 90% fewer hallucinations based on our customer data
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Read our latest blog to learn more: uniphore.com/blog/youre-payi…
You’re Paying More for Your AI Than You Know

You’re Paying More for Your AI Than You Know

Every enterprise budgets for AI the same way. There’s a subscription line, a per-token rate, and maybe a platform fee. On paper, everything looks manageable. Then the workloads scale and the cost...

uniphore.com
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