Carey

🚨 YOUTUBE NEEDS TO CHANGE. CREATORS DESERVE BETTER. 👇 @YouTube YouTube wouldn't be where it is today without its creators. Yet when creators lose their channels, income, or years of hard work because of a potentially wrong decision, getting REAL help can feel impossible. Here’s what urgently needs to change: 1. LESS AI. MORE REAL PEOPLE. There should be enough qualified human support agents to handle serious creator issues instead of leaving everything to automated systems. 2. STOP PRETENDING AI IS HUMAN. Telling a bot to write “Human here” doesn't make it human. If it gives the same appeal instructions you've followed 10 times and rejects your appeal minutes later, that's NOT meaningful support. 3. ACTUALLY READ WHAT CREATORS SEND YOU. If someone emails YouTube about a wrongful termination, READ THE EMAIL. Don't respond by asking about an unrelated YPP issue, then ignore the creator when they clarify what the problem actually is. Every appeal and email deserves proper attention. 4. STOP CALLING EVERYTHING A “FINAL DECISION.” Creators have seen supposedly final decisions reconsidered after persistent efforts finally reached someone who properly examined the case. If a mistake can still be corrected, there must be a meaningful way to review it. 5. REFORM THE CIRCUMVENTION POLICY. A terminated creator shouldn't automatically mean innocent family members, roommates, or other people sharing a device or internet connection must lose their opportunity to create. Connections should be investigated in context, not treated as automatic proof of wrongdoing. One mistake shouldn't automatically destroy someone else's future. The most serious repeat or deliberate abuse deserves strict enforcement, but innocent people deserve fair treatment. 6. STOP LETTING AI MAKE LIFE-CHANGING MONETIZATION DECISIONS WITHOUT PROPER OVERSIGHT. Creators can lose their income overnight after investing months or years of work. Every serious demonetization or termination should have access to a genuine human review. Creators deserve due process, not an automated verdict. YouTube has every right to enforce its rules. But enforcement without meaningful accountability puts innocent creators at risk, too. A system that can make mistakes must have a real way to correct them. 📢 WHAT WOULD YOU CHANGE? If you've experienced this yourself, share your story in the comments. If you have another idea, add it. Quote this post with your own experience. Let's get this conversation in front of @TeamYouTube and as many creators as possible. THIS ISN'T ABOUT PROTECTING BAD ACTORS. IT'S ABOUT PROTECTING INNOCENT CREATORS FROM BAD DECISIONS. Creators helped build YouTube into what it is today. We deserve support that reflects that. @nealmohan @FTC