Amtrak

Hello. Thank you for reaching out to us. We sincerely apologize for the delay and inconvenience. Please send us a DM with your reservation number, full name, email address, and phone number, so we can further assist you. We truly appreciate your patience.

Hello. We love hearing positive feedback about our employees. Please DM us your reservation number, full name, email address, and phone number, along with the employee's names or descriptions, if available. We'd love to share your compliments with their supervisors.

Hello. We are tremendously proud of our employees who consistently go above and beyond in their roles. Please DM us with your name, email address, phone number, and reservation number so we can forward this to our team and make sure this employee can be recognized for her exemplary service.

We understand your concern, especially given the distance you need to travel to the station. At this time, the train has not been cancelled, but service conditions can change. We recommend checking back later for the latest update. We apologize for this inconvenience and appreciate your understanding.

Hello. Train 14 remains delayed at San Luis Obispo (SLO) due to washout conditions ahead. We appreciate your support and understanding during this delay. We're sorry, but we don't have an estimated time for when it will depart. We will provide updates as more information becomes available.

Thank you for reaching out to us. We're very sorry for the inconvenience this experience has caused. If you would like to provide us with more information, please send us a private message with your reservation number, email address, phone number, and full name as listed on your ticket, so we can investigate this matter for you.

Thank you for reaching out. Unfortunately, we cannot contact the train crew directly from our end. Our best suggestion is to speak to an onboard staff member, so they can provide real-time assistance with this issue. We sincerely apologize for the inconvenience, and hope this information helps! Please let us know if you have any further questions.

Hello. We're sorry to hear about this. We're unable to contact onboard crew directly, but we recommend bringing this to the attention of an onboard crew member so they can assist. t

Hello. Thank you for reaching out to us. We sincerely apologize for the delay. At this time, we do not have an estimated departure time for Train 1135. We recommend checking with the station agent for the latest updates. We appreciate your patience and understanding.

Our mistake and apologies. On site staff is correct and there is no further updates as of right now.

Good afternoon. We apologize for the delay in today's services. Train 1135 has departed Boston South, and is 33 minutes late arriving at Boston Back Bay and is expected to make up time along the way. We hope this helps.

We are sorry to hear that you had this experience while riding with us. Please DM us with your reservation number, email, phone number, and full name listed on your ticket. Once we validate your information, we can assist you if you are unable to reach an agent on the line.

We are very sorry to hear about the status of your trip with us today. Please reach out after your travel has completed, and we would be happy to assist you with everything at that time.

Good morning. We are very sorry to hear about your delay. Please DM us with your reservation number, email, phone number, and full name. We would be happy to look into your options.

Traveling with us does not have to be expensive. To find the best value, we recommend booking as far in advance as possible to secure the best price, as we can book up to 11 months in advance, and lower fares are generally found 2 weeks out or further. If you have a particular trip in mind and would like assistance, you can text or call 1-800-USA-RAIL for a booking agent!

Hello. Thank you for providing your reservation number. Could you please verify your reservation using the full name on the ticket, along with the email and phone number associated with it? We look forward to your reply.

Hello. We sincerely apologize for missing your previous messages and for the delays to your trains. We would appreciate the opportunity to look into your concerns further. Please DM us with your reservation number, name, email, and phone number, so we can look into this for you.

Hello, Whitty. We empathize with your frustration in finding the fare you are looking for. We understand how important it is to get a good deal, especially when traveling. First, we would like to introduce you to our Night Owl fares for this route. These fares are available from 6 PM to 8 AM daily, but they tend to sell out quickly: spr.ly/6010BHih9i. Otherwise, if you are flexible on your dates and times, and you'd like help finding a lower fare, please call us at 1-800-872-7245, available 24 hours a day. Our representatives are here to help you. Alternatively, you can text "agent" to that same number or to 268725 during our daily hours of 8 AM - 11 PM ET. If you have any questions, please feel free to DM us. We are here for you! 😊

Hello, Juan. Train 1167 is expected to arrive in Philadelphia, PA, at 2:39 a.m. as it is currently 1:40 a.m. We hope this helps.

Hello. We do not currently offer the hat in the image, but you can find all merchandise online at the link above. 💙🚆💙