COPC Inc. (@COPC) header
COPC Inc. (@COPC) profile picture

COPC Inc.

@COPC

COPC Inc. provides consulting, training and certification for operations that support the customer experience. Includes call center, CX, VMOs, and procurement.

 Winter Park, Florida
copc.com/
Joined September 2012
  • Tweets1.5K
  • Following585
  • Followers747
923Media
Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)Photo by COPC Inc. (@COPC)
Auscontact, Citrus Group & @COPC are bringing you the 3rd edition of the Australian Contact Centre Salary & Workplace Insights Benchmarking Report - Please complete the survey by 17 February ow.ly/THeK50Myx1s #contactcentreindustry #salaries #benchmaking #challenge #grow
Image from Auscontact Association (@AuscontactAU)
1
5
63
RevealCX Achieves Platinum Partner in @COPC Inc.’s ATP Program ow.ly/CIUb50KVBTM #salestech #news #sales #B2Bsales #COPC
1
1
COPC Inc. will be running a webinar with Approved Technology Provider livepro where we will be looking at the importance of knowledge management in customer contact operations. lnkd.in/gek_Df_C

LinkedIn

This link will take you to a page that’s not on LinkedIn

lnkd.in
1
3
Join us in October for two more webinars covering insights into the 2021 Australian Contact Centre Benchmarking Report with @COPC ow.ly/CIOi50Gj4Kd Thanks to our supporting sponsor for 27 Oct, #CitrusGroup
Image from Auscontact Association (@AuscontactAU)
1
3
A new week, a new Matchboard event (Oct.28): "Leveraging next-generation KPIs to move from ‘Cost to Growth’ contact centres" - with guest speaker @IanAitchison1 of @COPC. matchboard.com.au/event/leve…
1
4
First webinar in 2 weeks exploring the insights from our 2021 Australian Contact Centre Benchmarking Report with @COPC ow.ly/MZIz50G7p0N Thanks to our supporting sponsors @liveprosoftware & #CitrusGroup
1
3
Thrilled to announce our first speaker for CRS Denver, Jon Irwin, COO at @ring. We're thrilled to hear insights on how Ring is increasing their customer's comfort with their revolutionary home security systems, but also how they've supercharged their CX. execsintheknow.com/events/cr…
Image from Execs In The Know (@ExecsInTheKnow)
1
1
Next Gen Tech New York Briefing is just around the corner. Are you registered? Don't miss out on big ideas about improving efficiency, quality, and security in the Big Apple. Make sure you have a seat at the table! #CXLeaders #NextGenTech execsintheknow.com/events/ng…
Image from Execs In The Know (@ExecsInTheKnow)
1
2
I have a client in Australia which is looking for a senior workforce manager. If you are interested in learning more about it, contact me at [email protected] and I will fwd your details to them. #workforcemanagement #copc lnkd.in/gD_Wnmy
1
2
#CRSummit Charleston featured dynamic speakers, incredible networking opportunities, and much more. Check out the video for a taste of EITK's community of passionate #CustomerExperience senior leaders. ow.ly/KB2l30jtLxx
Image from Execs In The Know (@ExecsInTheKnow)
3
7
Do our top 10 #CRSummit Charleston moments line up with yours? Check out our blog to see what we picked for the number one experience: ow.ly/8FxH30jf6Ev
Image from Execs In The Know (@ExecsInTheKnow)
2
3
What sets @SweetwaterSound apart? @salenascardina, SVP, Customer Experience, pulls back the curtain on the company’s #CustomerExperience philosophy, strategy, and tactics in this Brand Spotlight: ow.ly/lwH830j5aDq
Image from Execs In The Know (@ExecsInTheKnow)
1
3
Engrossing keynotes, interactive panels, flashmobs—#CRSummit Charleston had it all! See photos from the event on Facebook: ow.ly/t3Qg30j6Rmi
Image from Execs In The Know (@ExecsInTheKnow)
2
5
Replying to @michelewatsonTX
@michelewatsonTX’s keynote on @indeed’s customer centricity is a great way to kick off the final day of #CRSummit Charleston!
Image from Execs In The Know (@ExecsInTheKnow)
3
7
Check out the #CRSummit Charleston Innovations Lab at lunch, then head back to Magnolia/Live Oak (1:50 p.m.) for Hiring for Brand Alignment: How Airbnb’s “It Factor” Helps them Find the Best People To Grow Their Business with @perry2680 of @Airbnb and @M_Wheatley of @247intouch.
2
4
It’s not too late to sign up for @Zendesk and EITK’s live webinar, The New Face of Omnichannel Support (Feb. 28, 1-2 PM ET/10-11 AM PST). We'll be exploring strategies and tools to boost your #omnichannel #CustomerExperience efforts. Register: ow.ly/CCjP30ixNJt #OmniSupport
Image from Execs In The Know (@ExecsInTheKnow)
1
1
The #CRSummit Charleston (March 12-14) early bird rate ends Feb. 17. Register now to save $200! ow.ly/wGhQ30ihA7g
1
1
At the SF #AIBriefing: “AI is going to give us the ability to have more information… so that we can really improve each individual experience.” - Jana Dean, @WilliamsSonoma VP, DTC Operations. Be part of the #AI conversation, Boston Feb. 13. ow.ly/BMPG30hK8zy
1
1
The first early bird rate for #CRSummit Charleston will expire tomorrow, so book now to save $300 off your pass! ow.ly/FNxE30hIMfW
2
1
Replying to @COPCjudi
@COPCjudi of @copc, Caroline Tuan of @balsamhill, @salenascardina of @SweetwaterSound & @mark_killick1 of @Grubhub will lead a discussion of the 2017 CXMB Corporate Edition report at #CRSummit Charleston, March 12-14. ow.ly/wv3930hEsqA
2
3
Load more