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We're proud to support the Auscontact + COPC Inc Industry Research Report 2026. One of the few studies that captures what's happening inside ANZ contact centres. Submit here 👉 hubs.la/Q04DxCbZ0 #ContactCentre #CustomerExperience #CX #Auscontact #COPC

Day 2 at Future CX Summit NZ & livepro is open for business. 🇳🇿 If you're at the summit say hi! Bring knowledge base, contact centre & AI questions or simply grab a notebook. #FutureCXSummit #FutureCX #CustomerExperience #ContactCentre #KnowledgeManagement #AI #CX #Auckland

Heading to Future CX Summit NZ? Come and say hi. 🇳🇿 Ben McCallum and Chris Duncan are in Auckland for #FutureCXSummit at the Aotea Centre, and you'll find them on the Livepro stand on the exhibition floor across both days, 20–21 Oct #FutureCXSummitNZ

A huge thank you to Customer Science, sponsor of the Knowledge Object Award! 🏆 Recognising the best-crafted pieces of knowledge, articles, guides & answers. Best of luck to all nominees see you at the gala! More info 👉 hubs.la/Q04zpm5G0

A strategy is only as good as its rollout. 🚀 Meet Kaizn, sponsor of the Implementation Award at the 2026 Knowledge Management Excellence Awards! Kaizn will present this award live on stage. Good luck, nominees! More info 👉 hubs.la/Q04zpm1M0

Every great KM program has someone out front championing it. The Ambassador Award celebrates those people, and this year it's sponsored by SMAART Recruitment. More info 👉 hubs.la/Q04zpmj60

Great KM shows up in the numbers. 📈 That's what the KM Results Award is all about, and we're proud to have Apricity Solutions on board as this year's sponsor. Thank you for backing the teams who can prove the difference KM makes. More info 👉 hubs.la/Q04z6KQQ0

Introducing the sponsor of the Innovation Award at the 2026 Knowledge Management Excellence Awards: TSA Group! 🏆 Thank you for championing the teams finding new and better ways to put knowledge to work. More info 👉 hubs.la/Q04z6KH60

The 2026 livepro Knowledge Management Excellence Awards are almost here! ✨ A special thank you to our award sponsors: Apricity Solutions, Customer Science, Kaizn, SMAART Recruitment and TSA Group. More info 👉 hubs.la/Q04ychVg0 #KnowledgeManagement #KMAwards2026

Join livepro, TSA Group and I-MED Radiology for a Melbourne lunch on Thursday 1 October 2026 as we unpack the real story: what worked, what surprised them, and how they knew it was succeeding. 12:00–1:30pm 717 Bourke Street, Melb VIC Secure your seat: hubs.la/Q04xJHpX0

If you're exploring what AI voice could look like for your business, this is a rare chance to hear it straight from the team who lived it. Thur, 1 Oct 26 717 Bourke Street Melbourne 12:00–1:30pm, lunch provided. Seats are strictly limited, register now: hubs.la/Q04xJF590

⏳ Seats are almost gone! The 10th Annual livepro Knowledge Management Forum is just over a month away. 📅 15 Oct 2026 | 📍 Adelaide Oval A day of KM & CX insights + the Awards Gala Dinner that night 🏆 Register now 👇 hubs.la/Q04wQ9cb0 #KnowledgeManagement #CX #livepro

🎙️ Announcing our 2nd speaker for the #livepro Forum! We're excited to welcome Rebecca Edwards to the stage, presenting: "One Source, Every Channel: Transforming knowledge into AI-powered experiences." 📅 Spots are filling fast, register now: hubs.la/Q04qrCSm0

🎙️ Announcing our first speaker for the Annual Knowledge Management Forum! We're thrilled to welcome Rae Cunningham to the stage, presenting: "Don't Lose What You Know: Governance for Every Organisation". 📅 Save your free seat now: hubs.la/Q04qrGT10

Great to see Sarah Hoffmann, CEO of Pacific Blue Cross, delivering the welcome address at OpsIgnite in Vancouver. Always valuable hearing perspectives from leaders shaping the future of healthcare. #OpsIgnite2026 #Vancouver #healthcare #healthcareleaders #CX

🚨ATTN: Contribute to the 2026 Contact Centre Best Practice Report. Why? ➡️Early access to tickets ➡️Save $132 on tickets when you participate before Feb 15 ➡️12 months free access to the digital contact centre insights platform (valued at $99) hubs.la/Q041HZVX0

Brooke & Ollie joined new customer WorkCover Queensland in Brisbane for implementation training. Sessions covered #knowledgemanagement #bestpractice, engagement tactics and deep system walkthroughs-ensuring teams feel supported, confident and set up for success from day one.

The countdown is on! There are only a handful of tickets left for the livepro Knowledge Management Forum & Awards Gala on Oct 16! Ready to connect, learn, and celebrate KM innovation with industry leaders? Secure your spot now: hubs.la/Q03J34dt0

🚀CX leaders—Arizona is the place to be Oct 8–10! Join livepro at Consero CX Forum. #CX #AI

Excited to welcome Sam Duffy, TSA Group to the 2025 livepro Knowledge Management Forum! With 18 years’ L&D experience and 12 KM system rollouts, she joins Cate Dodds to share Lite n’ Easy success story. Register: hubs.la/Q03Cvl5p0 Oct 16 | QLD #liveproforum