🚀💥AI Innovator in #CustomerSupport 🤖 | Driving 80% ticket resolution via #AI | Sharing insights on #AIForSupport & tech transformations.
Joined January 2023
- Tweets1.4K
- Following266
- Followers148
- Likes1.9K
Pinned Tweet
Next-level RAG🤯:
- multiple agents
- web searches
- LLM per-user memory
- basic RAG
I envision this integrated in AI support, with the LLM being able to provide not only responses backed up by real data sources, but also fine-tuned to each customer.
Awesome demo @ashpreetbedi !
Introducing `Personalized Agentic RAG` - where the LLM remembers key details about the user and automatically chooses the tool for RAG.
We'll build:
👏 ChatGPT like memory
⚙️ Function calling
🧙 Multi-Agent orchestration
code: git.new/personalization
@AnthropicAI @claudeai IDK what prompted you to switch from human in the loop to AI in the loop, but this is definitely how Claude Code behaves recently with auto mode on.
And yes, I already ran auto-mode-setup 5 times already... every time it finds something else to block
Ciprian Nastase retweeted
Spreading the word - patch/upgrade
🚨 A public exploit now targets an unpatched Ubuntu 26.04 kernel flaw that can escape containers and gain root on the host.
The AF_UNIX bug is reachable through syscalls allowed by default Docker and Kubernetes seccomp profiles. No attacks are confirmed.
How it works: thehackernews.com/2026/09/ex…
Ciprian Nastase retweeted
We're hiring L2 Customer Support Engineers for @AlphaSchoolATX and Trilogy. $60K/year, remote, worldwide.
Know more and apply: link.crossover.com/50r0
Ciprian Nastase retweeted
Bleeding API tokens in Claude Code? 💸
Drop these into your terminal for the ultimate cost-slashing stack:
🗣️ Caveman (kills all AI filler text)
🐴 Ponytail (writes the absolute minimum code needed)
🗜️ Token Optimizer (compresses context history)
📜 Token Efficient (stops over-engineering)
The best part? They don't conflict. They stack to create a ruthlessly efficient, money-saving AI dev. 🛠️🔥
#ClaudeAI #DevTools #Coding #SoftwareEngineering
Link in the 1st reply.
Ciprian Nastase retweeted
Unpopular opinion: most companies don't need AI agents.
They need to fix their data first.
I've been deep in the trenches building a renewals agent for the last few months. Every single hard problem we hit had nothing to do with AI.
You can throw the smartest model in the world at this. It will still fail. Because the model is reading garbage.
The teams winning with AI right now aren't the ones with the best prompts. They're the ones who quietly cleaned up their CRM, fixed their pipelines, and built proper guardrails BEFORE plugging an agent in.
The boring work is the moat.
If you're a leader thinking about "AI transformation," ask yourself: would a new human hire be able to do this job with the data we have today?
If the answer is no, an AI agent won't save you either.
Fix the plumbing first. Then bring the agent.
Ciprian Nastase retweeted
Gen Z, Gen Alpha, now Gen AI...
One of our AI Innovation leaders messaged me from New Delhi this weekend. His 19-year-old daughter was signing with the Airports Authority of India. Her AI feedback platform is deploying across 100+ airports.
She built it in weeks.
We didn't turn her dad into an AI guy. He already was one. That's who we recruit.
What we do is drop world-class talent into a culture that refuses to sit still. Weekly shipping. Demos instead of KPI reviews. A constant sense of urgency that we aren't ahead, we're just not getting run over from behind yet.
That AI DNA goes home with our people. Shows up at the dinner table. Shapes how their kids think about what's buildable.
A 19-year-old shipping production systems at enterprise scale doesn't come out of nowhere. She came from the water this family swims in.
Cool things are truly happening here.
Anyone else moving from Cursor (Opus 4.6 driving) to Claude Code and suddenly it feels like 2024 again? I ported my agent instructions expecting minor tweaks, but I’m getting nonstop spaghetti code 🍝
Anyone got tips to smooth the transition?
Ciprian Nastase retweeted
The old way: sit down and start from zero.
The new way: describe the work once, it is already in motion.
AI is not a shortcut. It is a role shift.
We are not the operators anymore. We are the managers.
Most people have not adjusted.
The ones who have are not working harder.
They just never start from zero.
#AI #GenAI #WorkSmarter #Productivity
Ciprian Nastase retweeted
There's a built-in agent inside Claude Code you can invoke just by telling Claude to use the claude-code-guide agent
Save this... you'll need it
It's not a local file in your project. It's a built-in subagent defined in Claude Code's system itself.
It answers questions about Claude Code CLI, the Agent SDK, and the Claude API.
It uses Glob, Grep, Read, WebFetch, and WebSearch, but can't edit or write files. Its only job is to answer questions.
Ciprian Nastase retweeted
Most people are using AI like a toy.
A few ones are using it like a teammate.
Ask it to brainstorm, clean up writing, organize research, and help you think through decisions. Not to do your job for you, but to help you do your job better.
AI works best when you bring the context and judgment.
#AI #GenAI #WorkSmarter #AIForWork
Ciprian Nastase retweeted
Human interaction is going to shift to discords and group chats, invite-only. The open web and social media are going to be left for the agents lurking amongst the ruins. Everything public will be Moltbook.
Ciprian Nastase retweeted
New research: The AI Fluency Index.
We tracked 11 behaviors across thousands of Claude.ai conversations—for example, how often people iterate and refine their work with Claude—to measure how well people collaborate with AI.
Read more: anthropic.com/research/AI-fl…
Ciprian Nastase retweeted
This is completely wrong.
Try the same difficult prompt on an LLM from a year ago and a frontier LLM from today. It's not even close.
Burying your head in the sand is comfortable, but not helpful long-term.
Make up your mind after trying the best AI systems available today.
This Post is from an account that no longer exists. Learn more
Ciprian Nastase retweeted
People should read the Claude Constitution. It does a pretty good job of laying out what Anthropic presumably really believes (and it is part of training). I’d think that a clear debate over things that are good or bad or missing there would be helpful. anthropic.com/constitution
Ciprian Nastase retweeted
Increasingly believe that the next model after centaurs/cyborgs looks like management of an organization. Decisions flowing up from multiple projects, most handled semi-autonomously, but with strategy, direction, feedback, approval made by the human. Not the final state, though.
Ciprian Nastase retweeted
Built "Inner Loop Ralph" - a Claude Code plugin where Claude writes the PRD for you.
Describe what you want
→ Claude breaks it into tasks
→ shows you the plan
→ executes autonomously
Works for code, research, writing, etc.
3 commands to install.
github.com/dschwartzi/inner-…
