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Interactive Northwest, Inc. develops & integrates Interactive Voice Response (#IVR), #CTI, & self-service solutions for high-volume contact centers.

Tualatin, OR
Joined December 2012
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Here’s everything you need to know about conversational #AI for customer experience. ➡️ tinyurl.com/1fzyl045 #ExperiencesThatMatter #ContactCenter
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Brands are built on experiences. Great experiences lead to great outcomes. So how do you build #ExperiencesThatMatter ? It just so happens we know a thing or two about that. When experience matters, choose #Avaya bit.ly/2IP7Lrr
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The key to effective #AI in the #contactcenter is to use it to supplement the human experience, not to replace it. | Transforming Customer Experience With #ContactCenter AI cioreview.com/news/transform… | via @cioreview
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Have you signed up for our free @IAUG webinar on #contactcenter secure payment strategies? It's coming up on Wednesday. Register now!register.gotowebinar.com/reg…
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Avaya POM #outbound campaigns have many uses such as appointment reminders and emergency alerts. Pairing it with INI Messenger makes it more powerful by giving call recipients more response options. interactivenw.com/ivr-self-s…
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If you're at #AvayaENGAGE, don't forget to drop by our booth (233) for the #PassportToPrizes entry. You could win some blue Beats wireless headphones!
So excited to be a part of @IAUG and #AvayaENGAGE. With this tweet, I am registered for a #PeytonPic ! Just RT and so can you! Be sure to stop by the @Avaya_APN Podcast booth on your way onto the floor and say "HI!"
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ConvergeOne Thought Leaders Share What You Can Expect at Avaya ENGAGE 2019 hubs.ly/H0g5jCf0
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With Avaya Engage on the horizon, our DevConnect Tech Partner Interactive Northwest reminisces about Avaya Engage 2018 and reminds why Avaya Engage is an event that you can’t afford to miss. Interactive Northwest develops innovative interactive voice... lnkd.in/gMyu3Pq
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In this #whitepaper, we explain the four primary categories of #outbound and share several #Avaya POM use cases ranging from the common to the specialized. | Avaya Proactive Outreach Manager #UseCases interactivenw.com/2018/avaya…
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To make experiences matter, you must do something different. Today, we have. bit.ly/2DavWwX #ExperiencesThatMatter
It's entirely possible for #IVR self service to deliver the personable & efficient experience people seek. Here's our advice for organizations. interactivenw.com/2018/makin… #CX #contactcenter #customerexperience #CustomerService
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Via @8x8: "Gathering & managing #data is best for improving your understanding of individual customers - examine the entire #customerexperience to understand how customers are feeling at different points in their journey.” callcentrehelper.com/ideas-i… @SFKeough @callcentrehelp
Learn how our customer, Gtech can now provide industry-leading #customerservice thanks to the deployment of our #contactcenter solution. expi.co/01mhRR #CX
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Struggling to capture the right data to improve your #CustomerExperience? Read this customer success story to learn how ConvergeOne and @InteractiveNW partnered together to empower a customer with the right insights: hubs.ly/H0d9sVc0 #CX
96% of business leaders believe that personalization is key to increasing revenue flow and improving long-term customer relationships.  oal.lu/P1Bn9
And we're proud of our partners! InteractiveNW, with deep history in deploying applications on Avaya platforms nitter.cf/InteractiveNW/status/9…
We're proud to be an @Avaya @devconnect Technology Partner! We actively seek out their experts to extensively test our products for compatibility and interoperability. interactivenw.com/2017/compa…
Digital transformations are happening in almost every industry. Here's what CIOs are spending their IT budgets on this year: buff.ly/2Ek5jHH
From our partner @Avaya: digital transformation in government means all-new communications avaya.com/blogs/archives/201… #digitaltransformation #SF #BayArea #Tech #strategy #digital #marketing #sales #Advantel #red
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#CX is now the single greatest driver of organizational growth, competitiveness & revenue … but what exactly is it? expi.co/01cPKe