We power epic subscription experiences for growing DTC brands. Built for Shopify.
Grow & retain subscribers
Joined March 2022
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Thanks for the incredible words, @moizali ! This is precisely what fuels all of us here at @LoopEngine. Delivering an exceptional merchant experience is our number one goal. We're geared up and ready for 2024! 🚀
#shopify #subscriptionmanagement #subscriptions
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Not all dunning scares have to end in lost revenue. 👻
A few small tweaks to your recovery strategy can make a big difference to how many subscribers you retain.
Here are 3 dunning mistakes to watch out for (and what to do instead). 🎃
A partnership as strong as our morning blend 💜☕️
Big love to the @FourSigmatic team!
Want more subscribers to make it to order 2, 3, and beyond?
Start with the very first post-purchase email.
Show customers what results to expect, when they'll see them, and why it's worth sticking around.
Retention starts right after checkout.
BFCM can bring you a record number of new subscribers. But how many will stick around?
For subscription brands, acquisition is the investment. Retention is where it pays off - at orders 2, 3 & beyond.
That's why we built the 2026 BFCM Encyclopedia, to help you get both right. 📖
Steal the playbook below to win the weekend 💪
A subscriber on order 1 and one on order 10 need very different things from you.
The more personal you can make their experience, the more reasons they'll have to stay.
@umzrs @harshitg530
1 in 4 subscribers cancel after their first order.
But a first-order churn risk and a subscriber with a failed payment need completely different retention plays.
That's why we built Cancellation Profiles.
Create as many subscriber segments as your business needs, with a tailored cancellation flow for each.
Live now on Loop 🚀
Bengaluru, Bali, Denver ✅ 3 more stops this month.
We came to talk subscriptions, but left with fresh perspectives from founders and operators across the DTC space. That’s the best part about being in these rooms.
Next up:
📍 Austin: Amplify Founderverse
📍 Toronto: Ecom North + Off the Record
If you’re around, come say hi! 🤝
Loop is going to be at @ecomnorthsummit in Toronto, Oct 29-30, and we're excited! 🍁
Bring your hardest subscription question, let’s figure it out together 🤝
Scaling subscriptions shouldn't mean scaling manual ops.
The Earthling Co., a sustainable haircare brand, moved its best-selling bundle to Loop, eliminating manual 3PL handoffs and custom dev work to focus on retention and winbacks.
The result? ~66% subscriber growth in year one 🌱
Read the full case study 👇
Selling subscriptions in New York?
We’ve got you covered!
On October 1, New York City’s Click to Cancel rule went into effect. Companies now have to give subscribers “a straightforward cancellation process in the same method as sign up.”
Here's how Loop's cancellation flow ensures it's merchants stay compliant 🚀
150+ founders and DTC folks in one room? 👀 We’re in.
Loop’s heading to Amplify Austin on Oct 27 to talk subscriptions, retention, and turning first-time buyers into customers who stick around.
See you there 💜
@peachycleanmen grew MRR 10x in just 12 months 🍑
With their biggest acquisition season around the corner, the men's gut-health brand moved to Loop to tackle the leaks that could cost them subscribers.
Flavour fatigue, failed payments, cancellations. They got ahead of it all before BFCM brought in ~1.75x more new subscribers.
That's how you get ready for growth!
Full story below 👇
We found that brands using personalized dunning campaigns recover ~30% more failed payments.
The opportunity isn’t in retrying harder. It’s in retrying smarter, with tailored recovery strategies for each customer segment and precise control over every retry, incentive, notification, and email.
That's the thinking behind Dunning Campaigns 💜
Now live on Loop 👇
Anatae nearly doubled its cancellation save rate in 12 months.
53% of their churn was the same line: “I have too much stock.”
People loved the matcha but just couldn’t drink the tins fast enough.
So instead of giving a random discount, they revised their cancellation flow to address the main cancellation reason, and rigorously A/B tested their retention offer.
And clearly, it worked! Just goes to show that the better you understand your customers, the better you can keep them 💚
Check out the full case study below
Tired of conference notebooks full of fluff?
Smart Marketer Live is flipping the script: 2 days at the Denver Art Museum built around a real action plan.
We’ll be there talking subscriptions 🫡
See you in Denver!
@ezrafirestone