John Allspaw (@allspaw) header
John Allspaw (@allspaw) profile picture

Cofounder, @AdaptiveCLabs, “the NTSB of Tech” bringing Resilience Engineering to industry. he/him. Won’t speak on all-male panels, and #blacklivesmatter.

Brooklyn, NY
Joined February 2008
Photo by John Allspaw (@allspaw)Photo by John Allspaw (@allspaw)Photo by John Allspaw (@allspaw)Photo by John Allspaw (@allspaw)Photo by John Allspaw (@allspaw)Photo by John Allspaw (@allspaw)
Incident Analysis Training & Coaching adaptivecapacitylabs.com/inc…
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John Allspaw retweeted
John Allspaw, founder of @AdaptiveCLabs, at #NYTechWeek: "Automation does this, humans do that" isn't a clean line. Work doesn't split that way, and that's where human expertise comes in. Even when it's hard to pin down. @allspaw
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John Allspaw retweeted
Resilience engineering is about how successful systems modify themselves to deal with a shock that is outside of what they can handle. This video by @ddwoods2 illustrates this using the real-life example of an ER dealing with an influx of burn patients. youtu.be/duNMGTmZ4FA
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I'm actually talking about this topic alongside others right now... linkedin.com/events/incident… (or youtube.com/live/1ZEB7PcrYAY)
Dear technology executives (especially CTOs): Your presence in incident chat rooms or on A/V bridges *absolutely* influences the response to the incident. This influence is rarely positive and only increases as the incident unfolds. Do with this information what you will. 🙂
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Meaningful learning from incidents requires expertise that most organizations do not have — but these skills can be learned! We're getting a head start on 2025 with a workshop series on Incident Analysis. adaptivecapacitylabs.com/inc…
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John Allspaw retweeted
Prepare to Be Unprepared: Investing in Capacity to Adapt to Surprises in Software-Reliant Businesses bit.ly/3X2YWhB authored by @allspaw, reviewed by @BenLinders
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Seems like a good day to re-share @allspaw's talk on resilience engineering. I was thinking, if you're waiting for your org to fix the crwd/msft outage, you should probably watch it. OTOH, if you *aren't* waiting for that, your org may need it even more! youtu.be/xA5U85LSk0M
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John Allspaw retweeted
Part2 Resilience Engineering view of Sys. Eng. is Tuesday 4/2 12:45-2pm eastern: Reconstructing Systems Eng: How Fundamentals in Resilience Engineering guide Architecting Systems when complexities/scale dominate. osu.zoom.us/j/99131130095?pw…
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John Allspaw retweeted
The session-An Adaptive History of Systems Engineering-is up. Its part1 of Resilience Engineering view of Systems Engineering: Deconstructing how Systems Eng. Copes with Complexity. Session has some course matieral at beginning osu.zoom.us/rec/play/ZpJ9dku…
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"Human error is the attributed cause of large system accidents because human performance in these complex systems is so good. Failures of these systems are, by almost any measure, rare and unusual events. " 1/2
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"Most of the system operations go smoothly; incidents that occur do not usually lead to bad outcomes. These systems have come to be regarded as 'safe' by *design* rather than by *control*." – R.I. Cook, D.D. Woods, Operating at the Sharp End: The Complexity of Human Error 2/2
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Hofstadter's law, incident edition: incidents are always more complex than you think, even taking into account Hofstadter’s law, incident edition.
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Post-incident review meetings have much more going on than most people are aware of. adaptivecapacitylabs.com/201… #LFI #LearningFromIncidents
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John Allspaw retweeted
SREcon24 Americas is next month! The program includes talks like *Real Talk: What We Think We Know — That Just Ain’t So* presented by @allspaw! View the program and register now: bit.ly/sre24amsprog #SREcon
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Happy Valentine’s Day from all of us at WWF. As you reflect on love today – we hope you will take a moment to watch our new animated video. Can we love more? Yes. Yes. Yes.
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Nice work, @mononcqc - you nail the best parts here… ferd.ca/notes/paper-the-stra…
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John Allspaw retweeted
OH: @littleidea: “You are either building a learning organization… or you will be losing to someone who is…” #devops
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"The future seems implausible, the past incredible."
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OH: "Nobody ever got fired for quoting the DORA report."
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