bfinale (@bfinale) profile picture

Father, son, brother, 8x8 marketer, greater NYC area resident. Views are my own.

New York, USA
Joined May 2008
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The new @8x8 Voice for #MicrosoftTeams app adds exciting new features to Teams including #SMS, #MMS and #fax capabilities. Read more about how these deeper integrations lead to improved customer and employee experience. #unifiedcommunications #CX bit.ly/33TYIy2
Exciting news for multinational companies operating in #China: @8x8 delivers the industry’s first #cloud phone and #contactcenter solution to these organizations. Read more here. bit.ly/3fsbt8s
With @8x8, your customers can reach the right person in the shortest time, every time. Tune in every Tuesday or Thursday for a live product demo of 8x8 Contact Center’s key features and capabilities. Register now! #CCTR #contactcenter bit.ly/3bCO2rS
Did you miss @8x8's Spring 2021 Global Release webinar? Catch it on-demand and get the scoop on enhancements that support remote teams and distributed business units with seamless digital experiences, smarter collaboration and powerful analytics insights. bit.ly/2RtPhTj
Microsoft Teams adoption is growing quickly in #contactcenters, & there's growing interest in advanced capabilities like sentiment analysis & deep voice analytics. @8x8 surveyed 500 IT decision-makers—check out the 5 #MicrosoftTeams trends we discovered! bit.ly/33dhYGd
One cloud platform for phone, messaging, meetings & contact center. @8x8 X Series is the solution your organization needs to communicate & collaborate more effectively, through just one app. Join our live demo every week to see better #CX & #EX in action. bit.ly/3eQQkUR
The #contactcenter has become nothing less than a lifeline for #CX – meaning uptime is essential to businesses! Learn what to look for in terms of platform resilience through true high availability architecture that ensures your #CCTR stays up & running. bit.ly/3nFbhq0
Meet Andrew, a new small business owner, full-time student, & 8x8 Original Thinker. Find out how he leverages @8x8 technology to build financial trust with his clients at A.B.C. Services despite physical distance, & hear his advice for fellow #SMB owners. bit.ly/3ueoeJH
Get the 🖐️ vital decision factors for accelerating voice calling for #MicrosoftTeams for knowledge workers and #contactcenter agents in this 3-minute read. bit.ly/3h54bKj
Exciting news for multinational companies operating in China: @8x8 is partnering with #China Mobile International to reliably and cost-effectively deliver the industry’s first integrated #cloudcomms and #contactcenter solution to these orgs. Read more. bit.ly/3e6s9Tr
All-in-one business communications—Call, meet, chat, share and work better—in one place. With this 🔥deal, purchase an X Series annual plan today and... 💰 save up to 25% 🆓 get up to three months free 📞 get brand-new IP phones for under $5/month bit.ly/2QIvlvz
Can't beat the wisdom of the crowds. Our survey of 500 #IT decision makers turned up 5 major trends every #MicrosoftTeams customer should be following. Sneak preview: All signs point to the value of a #unifiedcommunications strategy. Read the trends here. bit.ly/3voBETM
Enable your workforce to thrive in the #hybridwork era with @8x8's newest enhancements to #contactcenter, voice, chat & meetings, plus the new 8x8 Work for Web & the industry’s only platform-wide SLA across cloud #CCTR & cloud PBX. bit.ly/3vpsK8z
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This recent infographic from @8x8 explores eight emerging #UCaaS trends driving growth in 2021. 🧐Sneak peek: Being #cloud-first is critical. Check out all of the trends here. bit.ly/2R30AkM
Long term, #contactcenter leaders expect a hybrid workplace with 53% of agents in office and 47% remote. Download this new report from @8x8 to see findings from a survey of 400 #CCTR and #IT leaders (includes KPI, productivity, #EX data, & more). #CX bit.ly/3dZmtud
No matter the size of the #contactcenter, it’s important to maintain schedule adherence to maximize agents’ ability to help customers. On May 6, hear Trudy Cannon of @Verint & Andressa Marlan of @8x8 share 5 ways to ensure agents are available and ready. bit.ly/3dSe63D
Selecting the right #UC vendor will help your organization give customers faster, more relevant service, enable employees to work from anywhere, lower costs, & integrate #comms with other critical apps and processes. Check out @8x8's new UC buyer’s guide. bit.ly/2Px4uSI
In a push toward #digitaltransformation & breaking free from legacy systems, @harrow_council in London deployed the @8x8 integrated cloud #contactcentre & #communications platform. Learn how this improves the delivery of essential services for residents. bit.ly/3exM3pi
As part of its #digitaltransformation agenda, @lpoolcouncil deployed the @8x8 integrated #cloudcommunications and #contactcenter solution in order to digitize services for its more than half a million residents. Read more in the case study! bit.ly/3tXAjmC