Keyur Shah

Uber CEO: How can we increase our revenues? McKinsey consultant: Imagine Uber but no car

I wanted to share an exceptional experience I recently had with Mr. Manish from Bose. I had been struggling with an issue on my device lifestyle 18 for the past 3 years — a device that holds deep emotional value for me, as it was a gift from my father and one of the last memories I have of him. Despite multiple attempts, no one was able to resolve the problem. When I finally connected with Manish over a call, the experience was completely different. He was extremely patient, friendly, and genuinely invested in helping me. He didn’t just troubleshoot — he guided me step by step, educated me about the issue, and ensured I understood everything along the way. Thanks to him, my device is finally working again. I was referred to Manish through Mr. Abhishek Basant’s team, who had also experienced his expertise while resolving an issue at an Apple Store. I’m also grateful to Mr. Prabhakar for having such an incredible individual on his team. That said, someone as talented and customer-focused as Manish shouldn’t be this hard to reach. It took multiple referrals from outside Bose to finally connect with him — and I strongly believe that professionals like him are true assets to any organization and should be more accessible to customers. Manish represents what great customer experience truly means — empathy, expertise, and ownership. People like him don’t just solve problems, they build trust and long-term loyalty. I sincerely hope Bose recognizes his efforts and rewards him with the appreciation, growth, and opportunities he truly deserves. Thank you, Manish, for not just fixing a device — but for restoring something emotionally very important to me.@BoseService @Bose @ServifyHQ @ServifyTurkey @ServifyEU @Servifyin @Servify @ServifyEs @ServifyNA @AppleSupport @Apple @sreevathsap @PSreevathsa @igujju @lilajosnyder

We need a system where every time a vehicle hits a pothole, a small compensation is automatically credited to the owner’s bank account for maintenance.

BMC on Tuesday removed all speed breakers and levelled uneven road stretches along the route from INS Shikra, Colaba, to the Taj Hotel, Colaba, as two heads of state—Prime Minister Narendra Modi and French President Emmanuel Macron, were in Mumbai. The roadwork, involved dismantling all speed breakers on the PM’s route and carrying out temporary surface repairs to ensure a smooth passage for the high-level motorcade amid heightened security arrangements.

Next time I see a Truecaller team ( you have been warned @shiladitya and @rishj ) I am going to hug them. This is such a great feature. ❤️ . cognitive security for those we care for and who have not had the chance to keep up with new ways people keep coming up to scam them. I recommend you try this out I am going to.