Ryan Zuk, APR (@ryanzuk) profile picture

Ryan Zuk, APR

@ryanzuk

Media & Analyst Relations. Marketing Communications. Freelance Writer. Tech, music, sports!

 Phoenix, AZ
Joined July 2008
  • Tweets2.7K
  • Following2.9K
  • Followers2.7K
20Media
Photo by Ryan Zuk, APR (@ryanzuk)Photo by Ryan Zuk, APR (@ryanzuk)Photo by Ryan Zuk, APR (@ryanzuk)Photo by Ryan Zuk, APR (@ryanzuk)Photo by Ryan Zuk, APR (@ryanzuk)Photo by Ryan Zuk, APR (@ryanzuk)
Take a look at the ShortList for Contact Center Workforce Engagement Management (WEM) by @lizkmiller zurl.co/LWzJq @8x8 @Alvaria_Inc @Calabrio @Five9 @Genesys @NICELtd @playvoxcx @tcn @Verint @Vonage
Image from Constellation Research (@constellationr)
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Blair Pleasant (@blairplez) profile picture
Blair Pleasant@blairplez24 Sep 2024
Dan Bodner, @Verint CEO at #Engage24 - #AI noise or business outcomes? What does AI really provide? It's all about measurable AI business outcomes in your own organizations. #VerintEngage24 #CX
Image from Blair Pleasant (@blairplez)
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Roy Atkinson (@RoyAtkinson) profile picture
Roy Atkinson@RoyAtkinson23 May 2024
The contact center can be the “connective tissue” for the organization, says @Verint CEO Dan Bodner #VerintAnalystDays
Image from Roy Atkinson (@RoyAtkinson)
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Liz Miller (@lizkmiller) profile picture
Liz Miller@lizkmiller23 May 2024
"You have to elevate the customer experience...without getting into automation, elevation cannot be done." Dan Bonder, CEO @Verint kicks off #VerintAnalystDays with the big truth. While this convo is around #CX in the Contact Center...this is true of CX across the entire board.
Image from Liz Miller (@lizkmiller)
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Blair Pleasant (@blairplez) profile picture
Blair Pleasant@blairplez23 May 2024
#VerintAnalystDays- new tagline: Delivering AI outcomes now. Verint now calls itself a #CX Automation Company (no longer WFO, WEM, etc.)
Image from Blair Pleasant (@blairplez)
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Thanks Amy @Talks2Bots and @opusresearch
Susanne Pitts (@VerintSusanne) profile pictureSusanne Pitts@VerintSusanne24 Jan 2024
New @Verint guest blog! Welcome to the “We’ve Got a Bot for That” Era—Trends in #ConversationalAI from @Talks2Bots @opusresearch buff.ly/3Hx18q3 #IVAs #ChatGPT #AI #LLM #GenAI #CX #Bots #EmployeeEngagement #Digital #Automation #ROI
Image from Susanne Pitts (@VerintSusanne)
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Dan Miller (@dnm54) profile picture
Dan Miller@dnm5412 Dec 2023
Sharing my thoughts on the @Verint community blog. #ConversationalAI #CCaaS #ConversationalCloud
Susanne Pitts (@VerintSusanne) profile pictureSusanne Pitts@VerintSusanne12 Dec 2023
See what @dnm54 of @opusresearch has to say about @Verint #OpenCCaaS + why it works for organizations today buff.ly/41hgNmt #CX #Bots #AI #Automation #Cloud #CXAutomation
Image from Susanne Pitts (@VerintSusanne)
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Thanks again @tbrannen for visiting with everyone in Scottsdale and your three takeaways video perspectives #VerintAnalystDays
Tom Brannen (@tbrannen) profile pictureTom Brannen@tbrannen20 Nov 2023
AI continues to dominate the conversation around customer experience, and for good reason. Check out my video about @Verint's approach to #AI in #CX from their Analyst Days event last week: youtube.com/watch?v=VOqC3xaO…
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Thank you @blairplez for joining everyone at #VerintAnalystDays and sharing your thoughts
Blair Pleasant (@blairplez) profile pictureBlair Pleasant@blairplez27 Nov 2023
My takeaways from the @Verint analyst conference on @BCstrat - Analyst Days – Lots and Lots of Bots. #CCaaS #cctr #custserv #WFO #WEM #VerintAnalystDays bcstrategies.com/content/ver…
Image from Blair Pleasant (@blairplez)
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Dave Michels (@DaveMichels) profile picture
Dave Michels@DaveMichels14 Nov 2023
Visionary statement from @Verint: CX automation is necessary to do more with less and to harmonize a hybrid workforce of people and bots. #VerintAnalystDays
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Andy ThurAI (@AndyThurai) profile picture
Andy ThurAI@AndyThurai14 Nov 2023
#Verint CEO touting their 35+ #AI generated bots. Automating human functions. Does one thing well, exact opposite of #OpenAI @Verint #verintanalystdays
Image from Andy ThurAI (@AndyThurai)
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Hard to decide between cowboy boots and a hat but the choice became obvious! Thank you for a fun night. #BeerBurro #VerintAnalystDays. @ryanzuk – at Paradise Valley, AZ
Image from Sheila McGee-Smith (@McGeeSmith)
Image from Sheila McGee-Smith (@McGeeSmith)
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Good stuff and only getting started w/ @constellationr team's #ARX23 program and many talented #AR peers.
Dion Hinchcliffe (@dhinchcliffe) profile pictureDion Hinchcliffe
@dhinchcliffe20 Jul 2023
At the core of @constellationr lies our A-list executive network notes @rwang0. This includes the #BT150, #AX100, and #ESG50, among other communities that we have cultivated. #CIO #CDO #ARX23 #AR #IA #IT
Image from Dion Hinchcliffe (@dhinchcliffe)
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What is @Verint Open CCaaS? < The #CX Automation company's new approach is aimed at changing how customers select their customer experience solutions. #Engage23 buff.ly/3p7gM5U
Image from Sheila McGee-Smith (@McGeeSmith)
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Highlight of this morning @Verint Engage. A panel with customer awards winners with @McGeeSmith and @TheJuanitaColey. congratulations! So happy to see CPF, Singapore being recognised at a global event. #Engage23 #engage2023 #VivaLasVerint
Image from Krishna (Plassey) (@meplassey)
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Backstage with @TheJuanitaColey - heading to the stage in a few minutes with 3 @Verint award-winning customers @Costco @Cigna and Central Provident Fund Board #Engage23
Image from Sheila McGee-Smith (@McGeeSmith)
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I love the practical application of #bots in the @Verint apps that help to deliver #proactive customerexperience #AI #genAI #engage23
Image from MaribelLópez #tech #AI #analyst Lopez Research (@MaribelLopez)
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Dan Miller (@dnm54) profile picture
Dan Miller@dnm5413 Jun 2023
“Open Da Vinci Injects AI into Business Workflows to Deliver CX Automation” capturing how businesses can “inject” their own (up-to-date and unique) data to the language models that support their business processes. Per Jamie Merritt of @Verint at #engage2023
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#Engage23 thanks for joining us @DaveMichels
Dave Michels (@DaveMichels) profile pictureDave Michels@DaveMichels13 Jun 2023
.@Verint , powering 85 percent of the Fortune 100 companies and thousands of brands, Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Center. verint.com/press-room/2023-p…
Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact...

Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact...

LAS VEGAS , June 13, 2023 — Verint® (Nasdaq: VRNT), The Customer Engagement Company™, powering 85 percent of the Fortune 100 companies and thousands of brands worldwide, today will demonstrate its...

verint.com
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.@Verint Launches Open CCaaS Platform < Traditionally, companies start with the #CCaaS solution and then add #WEM, #Digital and #Analytics. Verint is challening this paradigm wiht #Open #CCaaS program #Engage23 buff.ly/3Pi2rhw
Image from Sheila McGee-Smith (@McGeeSmith)
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