Commercial Leader @fastcomm / Business Transformation Believer / True-Leadership Fan / Entrepreneurial Spirit / Hardcore MTBr / Outdoor Junky / Family 80X
Pretoria, South Africa
Joined February 2012
- Tweets131
- Following85
- Followers37
- Likes25
Stephan G Du Plessis retweeted
It has nothing to do with winning. It has everything to do with trying.
Need not to say more! One that understands #customerexperience, will understand #NPS in the same way! Corporate America loves this customer score. Stats experts say it has little relation to the way shoppers spend money. wsj.com/articles/the-dubious… via @WSJ
Stephan G Du Plessis retweeted
Extreme economic pressure and technological developments are significantly influencing how consumers behave, so customer satisfaction is a BIG deal, while getting it right is complex and multi-faceted. #SA-csi #CX ow.ly/u6qM30nX4nR
Stephan G Du Plessis retweeted
The 'nine wasted years' is a reality. We lost an opportunity to continue growing our economy. We are now taking the pain with dysfunctional SOEs and poor GDP growth.
Stephan G Du Plessis retweeted
On this #InternationalWomensDay I choose to reiterate this message to my fellow corporate leaders and everyone listening. Let's treat women with fairness all the time.
Stephan G Du Plessis retweeted
#CustomerSatisfaction101: How satisfied are consumers with SA’s top 5 supermarket brands? #SA-csi #CX ow.ly/rbKj30nXfTz
What a privilege to be in the company of greatness @bonang_mohale #LiftAsYouRise
#LiftAsYouRise the big launch tonight at 18:00-19:00 @ExclusiveBooks, Sandton City Mall. See you there.
Stephan G Du Plessis retweeted
How to use data science to understand customer emotions and decisions buff.ly/2EP26z7 #Data #custexp #Emotions
Stephan G Du Plessis retweeted
It does feel good to hope doesn't it @JJ_UFS ? Love love this! ❤️ – at Johannesburg, South Africa
Stephan G Du Plessis retweeted
Read the latest blog on Customer Journey Mapping - Going off the beaten track: ow.ly/7tPk30eIBd6 #JourneyMapping #LayeredApproach
Stephan G Du Plessis retweeted
Want a productive office? Hire givers, not takers: t.ted.com/t7Hfo2j @AdamMGrant
Ask What You Can Do For Your Country instead, like #businessbelieves @bonang_mohale @BLSA_Official, @Consulta will and do
Stephan G Du Plessis retweeted
#Businessbelieves economic growth will lead to job creation & prosperity. This is our priority. nitter.cf/blsa_official/status/9…
We believe in job creation, transformation & economic growth – so people get the rewards they deserve. #businessbelieves
Stephan G Du Plessis retweeted
Today is an impt moment for South Africa & its business leaders. We must come together & deliver on a promise #WeBelieve #BusinessBelieves nitter.cf/blsa_official/status/9…
Today, CEOs, civil society & labour have gathered in Alexandra for an important announcement by @Bonang_Mohale, BLSA CEO
Emotion is fundational in a complete #CX model with effectiveness and ease, to CX excellence @QaalfaDibeehi @CEMAfricaSummit