Official account of UGANDA CONSUMERS PROTECTION ASSOCIATION. For safer & empowered Ugandan consumers. Contact us: 0776644655/0702644655 email: [email protected]
Kampala, Uganda
Joined March 2013
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Consumer rights mean that every person who buys various products, goods, and services, has the right to have information on the quality, purity, price, and standard of those products. Did you know that you have the right to file a complaint from anywhere, anytime as a consumer?
The @GovUganda & authorized authorities protect you through standards to make sure you get safe, reliable goods
Here's what you can do to ensure product standards are met
Your safety matters! Quality Control protects your #ConsumerRights
✅ @UNBSug enforces compulsory Quality Control (QC) standards
✅ & conducts market surveillance to remove poor quality & harmful products from the Ugandan market
✅ Look for the @UNBSug Q-mark on things you buy
Are you buying shoes? Don't let the beautiful design fool you👀
Always inspect the shoes before paying to ensure they fit comfortably & are of the right quality #ConsumerProtection
#FairTrade #ConsumerRights
As a consumer, you deserve quality products & a fair deal
Don't be rushed into buying shoes - inspect before paying
#ConsumerBeware #KnowYourRights
Uganda Consumers' Protection Association - UCPA retweeted
1. Digital trade needs trust.
As more commerce moves online, consumers need confidence in who they are buying from, while legitimate businesses need ways to establish their credibility. Ideas such as verified sellers and a digital trust mark could play an important role in strengthening that confidence.
Hon. Tanna noted that the proposed Trust Mark would help consumers identify verified online sellers and know who they are transacting with, while creating a clearer path for follow-up when something goes wrong. It is a practical step towards building greater confidence in Uganda’s growing digital marketplace.
#KTASymposium2026
Uganda Consumers' Protection Association - UCPA retweeted
Four things stood out from today’s #KTASymposium2026 press conference.
Today’s conversation brought together Hon. Sanjay Tanna @mtic_uganda , Co-Convenor; @xcenneth , Convenor and Partner at @kta_law ; Commissioner Patrick Mugisha from @mtic_uganda ; and Stephen Lamony of Alliance for Digital Trade, E-Mobility & Couriers- Uganda/ @Jumia_UG to set the stage for the KTA Annual Africa Technology & IP Symposium 2026.
Across their remarks, one thing was clear: building Africa 's Digital Single Market has to translate into practical change for the people and businesses expected to participate in it.
#KTASymposium2026
Uganda Consumers' Protection Association - UCPA retweeted
6 days to #KTASymposium2026.
Africa’s Digital Single Market will require government and the private sector working together to turn policy into real opportunities for businesses.
We appreciate Hon. Sanjay Tanna and @mtic_uganda for coming on board as co-convenors as Uganda pursues its tenfold growth ambition.
📅 22–23 October | Marriott Hotel, Nsambya
Register here: symposium-iptech.com/
Uganda Consumers' Protection Association - UCPA retweeted
“As @mtic_uganda , we support this initiative because building Africa’s Digital Single Market and achieving regional integration requires us to create an environment where digital trade can grow while consumers are protected.”
— Hon. Sanjay Tanna
#DigitalSingleMarket #DigitalTrade #AfCFTA #RegionalIntegration #KTASymposium2026
Uganda Consumers' Protection Association - UCPA retweeted
Buying something online across an African border can take seconds.
But if the product never arrives, the seller disappears or your payment is lost, where do you go for redress?
That was the practical question behind the consumer protection panel at #KTASymposium2026.
The discussion highlighted a major gap in Africa’s Digital Single Market: protections may exist, but fragmented enforcement and complicated complaint processes can make them difficult for ordinary consumers to use.
@Scarlet_Erica_ called for a shift from remedies that exist on paper to systems people can actually access, with clearer platform obligations, predictable enforcement and practical cross-border complaint mechanisms.
A Digital Single Market needs more than easy transactions. It needs trust when things go wrong.
@kta_law @ug_lawsociety
#DigitalTrade #ConsumerProtection #AfCFTA
🤖 Made with AI
Thinking of buying a new or used car?
📢 Stay informed to get a good deal that protects your cash & #ConsumerRights
#ConsumerProtection #FairTrade
Uganda Consumers' Protection Association - UCPA retweeted
🚨CyberPulse Issue 15 | Cybersecurity Awareness Bulletin
This week's biggest threat: PHP rushed out an emergency patch for two critical flaws dubbed PHP2Shell, and attackers started exploiting them just 19 minutes later. The flaw sits in PHP itself, so even a well-secured website can be exposed if the language running it hasn't been updated. With so much of the web, including WordPress, built on PHP, this one reaches far.
Also flagged:
❗AI-Powered Hacking: One hacker used autonomous AI agents to breach over 100 corporate websites, including Deere and Cummins, at about $50 per attack.
❗Burger King Japan Breach: Contact details, birth dates and regional data of over 11 million app users were exposed. Watch out for phishing messages.
❗OVHcloud Tool Hijacked: A compromised employee GitHub account was used to publish a malicious version of OVHcloud's official command-line tool.
💡Tip: This month, attackers hijacked a WordPress backup plugin's cloud service, a Siemens update tool and a cloud provider's own command-line tool, all software people already trusted. Before updating any tool that manages your infrastructure or backups, confirm the update came from your team, not a prompt you don't remember approving.
Protect yourself:
✔️Update PHP on all your servers now
✔️Verify updates before installing them
✔️Be wary of unexpected messages after a data breach
Read, share, help build a safer digital Uganda.
#CyberPulse #CyberSecurity #CERTUg #PoweredByNITAU
Consumer reminder: If a cosmetic causes severe swelling, blistering, breathing difficulties or a serious reaction, seek urgent medical attention!
& Report the matter to @UNBSug
#ConsumerSafety #FairTrade
Uganda Consumers' Protection Association - UCPA retweeted
𝐖𝐡𝐚𝐭 𝐝𝐨 𝐝𝐚𝐭𝐚 𝐩𝐫𝐨𝐭𝐞𝐜𝐭𝐢𝐨𝐧 𝐥𝐚𝐰𝐬 𝐦𝐞𝐚𝐧 𝐟𝐨𝐫 𝐬𝐭𝐮𝐝𝐞𝐧𝐭𝐬 𝐢𝐧 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞?
At the Makerere University Data Protection Dialogue organised by @privacycentreea, Mr. Davis Othieno, Manager, Compliance and Investigations, @pdpoUG will join other panelists to discuss the legal and regulatory landscape, compliance realities, enforcement gaps and students’ rights as data subjects.
The discussion will unpack what compliance looks like in practice and how students can better understand and exercise their data protection rights.
📅 Thursday, 29 October 2026
⏰ 8:30 AM - 1:00 PM
📍 Lower Auditorium, School of Law, Makerere University
What questions would you ask Davis?
#DataProtection #PersonalDataisPrivate #MakerereDataProtectionDialogue
Uganda Consumers' Protection Association - UCPA retweeted
Most of us know that sinking feeling when you find out your personal information has been exposed. 😟🚨
If you've been there, or never want to be, this one's for you. 🫵🏽
Episode 4 of #TechKaboozi is coming soon, with practical ways to protect your personal data and stay in control of it.
Subscribe now to the NITA-U YouTube Channel by clicking the link below so you don't miss the episode premiere.
youtu.be/Rwn2IYvCxq0
Stay tuned!
#NITAU #TechKaboozi #PoweredbyNITAU
Planning to buy phone, TV, laptop, fridge or other electronic device? Make an informed choice & protect your money
#ConsumerRights #ConsumerBeware
Uganda Consumers' Protection Association - UCPA retweeted
TUNE IN TODAY!
Our Director of Economic Regulation, Content & Consumer Affairs, Julianne R. Mweheire, will be LIVE on 88.2 Sanyu FM - Evening Drive.
Topic: WiFi Hotspots Resale and Compliance.
Time: 5:00 PM
Don't miss this important conversation on what you need to know as a WiFi hotspot operator and consumer.
Toll Free: 0800 222 777
@UCC_Official @Bbossa @GoldenPosts1 @ugc
Your safety matters!
Always buy properly labelled products from reputable sellers & report suspicious, unlabelled products to @UNBSug or the relevant authorities
#ConsumerProtection #InsecticideSafety #KnowYourRights
Use Pesticides responsibly!
Pesticides control pests but improper use can put your health, family, pets & environment at risk #ConsumerSafety
#ConsumerProtection
Your health comes first when you're buying medicine. Counterfeit, expired & improperly stored medicine can put your health at risk. Protect yourself by following these #HealthTips #ConsumerProtection
Uganda Consumers' Protection Association - UCPA retweeted
Prince David Wasajja survived the 2018 MV Templar boat disaster on Lake Victoria after receiving a life jacket and managing to stay afloat before fishermen rescued him from the water.
Wasajja, the younger brother of Kabaka Ronald Muwenda Mutebi II, was among the high-profile survivors when the overcrowded party boat capsized near Mutima Beach in Mukono District on November 24, 2018.
Fellow survivor Fredrick Mubiru said Wasajja and musician Iryn Namubiru initially lacked life jackets, but some were later found for them. As the boat tilted and overturned, Wasajja reportedly clung to a pole before entering the water.
His ability to swim and the life jacket helped him stay afloat until rescuers arrived. Fisherman George Onyango later identified Wasajja among those he helped rescue.
However, the prince lost his right-hand man, John Bosco Nyanzi, in the tragedy.
Speaking at a thanksgiving mass in March 2019, Wasajja thanked God and the local community for the rescue. He also questioned why passengers should be expected to inspect a boat’s engines before boarding, arguing that safety checks were the responsibility of those operating the vessel.
