Upstream Works (@Upstream_Works) header
Upstream Works (@Upstream_Works) profile picture

Upstream Works

@Upstream_Works

Providing best-in-class #Omnichannel #ContactCenter #Software to improve #CX and increase agent success // @Cisco Preferred Solution Partner

 Vaughan, ON
upstreamworks.com
Joined April 2015
  • Tweets1.3K
  • Following517
  • Followers678
948Media
Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)Photo by Upstream Works (@Upstream_Works)
Upstream Works retweeted
Jon Arnold (@arnoldjon) profile picture
Jon Arnold@arnoldjon14 Feb 2023
More from @FOW_Expo - Chris Fine and #quietquitting" session, and my #agentexperience panel with @Genesys, @Five9 and @Upstream_Works @tmcnet #itexpo #TECHSUPERSHOW #cctr #contactcenter #hybridwork #futureofwork
Image from Jon Arnold (@arnoldjon)
Image from Jon Arnold (@arnoldjon)
1
5
1
12
1,799
Great to chat with @Upstream_Works CEO, Rob McDougall at #ITexpo! #EmployeeExperience #omnichannel #cx @ITEXPO
Upstream Works (@Upstream_Works) profile pictureUpstream Works@Upstream_Works13 Feb 2023
Join the panel session moderated by @arnoldjon, "Beyond the Office – Managing the Agent Experience" to hear from our CEO, RobMcDougall, and hear his insights on how companies can prioritize the agent experience. ow.ly/O8s350MB61J #futureofwork #FOW_Expo #arnoldjon
Image from Upstream Works (@Upstream_Works)
1
9
2
13
5,686
"How to Help Your Customer Service Team Engage, Assist, & Sell" Is your contact center team ready to meet the increasing demands of the festive season? Learn how to maximise efficiency with Vee24 on Day 1 of #CCC21 hubs.la/H0YJ5Kl0
Image from Contact Centre & Customer Experience Expo UK (@CallCentreEx)
1
2
Upstream Works retweeted
Webex (@Webex) profile picture
Webex
@Webex12 Oct 2021
✰ Special guest speakers ✰ 30 learning sessions ✰ Opportunity to network with innovators like 𝘆𝗼𝘂 Register for #WebexOne now for a deep dive into the latest Webex innovations, from #hybridwork to customer experience. PS: It’s free. cs.co/6015JzGPT

#WebexOne - Register For Free Today

19
10
33
Congratulations to #Vaughan HQ'd @Upstream_Works and #Markham HQ'd @Dealer_FX - #YorkRegion tech companies - who landed on the @DeloitteTMT Technology #Fast500 list for #NorthAmerica! yorklink.ca/two-york-region-…
1
1
4
Good morning from New Orleans... @CiscoCC and their partners, 700 strong. #CJSSalesSummit – at New Orleans, LA
Image from Sheila McGee-Smith (@McGeeSmith)
Image from Sheila McGee-Smith (@McGeeSmith)
2
3
1
8
Studies show there is a ‘customer experience perception gap’ in the market. Here’s what you need to know about it: business2community.com/custo…
1
Is your organization ready to deliver on the promise of CX? Here’s what you need to know to deliver a seamless #CX for real business value: upstreamworks.com/improve-cx…
Image from Upstream Works (@Upstream_Works)
1
Next Stop #Chicago! Calling all #CallCenter Pros! Join @CtCtrNation @CCPipeline @AspectSoftware @Calabrio @Panviva @WFMSG @Upstream_Works on May 10 @MidAmericaClub RSVP eventbrite.com/e/contact-cen…
Image from ContactCenterNation (@CtCtrNation)
2
4
Businesses are challenged with delivering a continuous, consistent #CX that meets today’s customer expectations. Learn how @Upstream Works is redefining agent and customer engagement: youtube.com/watch?v=hB5rr1YN… #cctrs #custserv #CustomerService
Image from Upstream Works (@Upstream_Works)
1
1
Upstream Works retweeted
Mark Knight (@markknight_ccp) profile picture
Mark Knight@markknight_ccp19 Mar 2018
#cctr strategy drivers for 2018 (via @arnoldjon) - bit.ly/2FLMm0l - a sponsored post by @Upstream_Works #custserv #customerservice #customerexperience #cx
Image from Mark Knight (@markknight_ccp)
1
3
Does improved #CX result in increased profits? This recent article by @CustomerThink takes a look: customerthink.com/how-to-mea…
Image from Upstream Works (@Upstream_Works)
2
Hey Phoenix! See you March 21 @MoonValleyCC eventbrite.com/e/ideas-innov…
Image from ContactCenterNation (@CtCtrNation)
1
1
1
2
Looking to grow your brand? Focus on areas where value and objectives conflict to deliver exceptional returns: gartner.com/smarterwithgartn… @Gartner #custserv #CX
1
1
Upstream Works retweeted
Dan Arra (@danielarra) profile picture
Dan Arra@danielarra12 Mar 2018
Fun catching up with old friends at #EC18 – at Florida, USA
Image from Dan Arra (@danielarra)
2
2
Upstream Works retweeted
markknight (@markknight) profile picture
markknight@markknight9 Mar 2018
Sponsored: @arnoldjon: the real #cx trends that will have an impact on business performance in 2018 - bit.ly/2EDsyZs - a sponsored post by @Upstream_Works #custserv #cctr #customerservice #customerexperience #cx #cxtrends
Image from markknight (@markknight)
1
2
To bag yourself on of these fantastic prizes from our sponsors and exhibitors head over the exhibition space and visit their stands! #HousingTech2018
Image from Housing Technology (@housingtech)
7
5
Delivering Omnichannel CX @Upstream_Works @uprmcd #Contact_Center_Solution ow.ly/mChb30iKzFv
Image from Insights Success (@insightssuccess)
1
1
Technology is now fundamental to #housing organisations. Find out why at #HousingTech2018 #TuesdayThoughts goo.gl/RRLCXV
Image from Housing Technology (@housingtech)
6
1
6
.@housingtech hosting the #HousingTech2018 conference this week! Really pleased to have played a part in introducing two great tech companies to the event this year: @Upstream_Works & @Rackspace Have a great conference all, see you there.
1
2
Load more