Helping companies unlock customer engagement possibilities.
New Jersey, USA
Joined May 2011
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Most WFM is built for a world that no longer exists. If your team cannot adapt in real time, you are already behind. AI is changing how leaders manage cost, CX, and flexibility.
July 29, we break it down. Register Now: bit.ly/3ScbTXv
#WFM #CustomerExperience #Webinar
Compliance is not about catching risk late. It is about stopping it early.
AI driven insight turns compliance into control, clarity, and confidence.
Are you reacting or predicting?
Read more: bit.ly/3SHLLUs
#RiskManagement #FinancialCompliance #AI #RegTech #Leadership
AI is no longer an experiment. It delivers results.
At #VerintEngage 2026, leaders will redefine CX with automation and real outcomes.
See what’s next
bit.ly/4anuS7t
How are you turning AI into impact?
#CXAutomation #AI #CustomerExperience
Celebrating excellence across our partner ecosystem 🎉
The Verint EMEA Partner Summit 2026 showcased innovation, collaboration, and shared success. Proud to recognize this year’s award winners.
Read more 👇
bit.ly/4uRhelc
#Verint #PartnerSuccess #AI #Innovation #EMEA
Save time and money with agent self‑serve scheduling. One online bank cut inbound queries by 25% and saved ~200 hours per week using Verint WFM Request Anything.
See 5 real use cases 👇
bit.ly/4dGiqBX
#WFM #VerintWFM #ContactCenter #CX
The backlash against bad automation has begun.
They are rejecting poorly implemented AI.
Verint’s State of CX 2026 is being misread. This is not humans vs AI.
It is about automation that actually works!
👉 Read it here: bit.ly/4dlCtFP
#Automation #CustomerExperience
The VoC market is changing fast.
AI is commoditizing feedback. Insight alone is no longer the differentiator. Action and measurable outcomes are.
The real question now: who drives the fastest impact?
👉 Read the CMSWire: bit.ly/3PL4ZYo
#VoC #CustomerExperience #Verint
Most contact centers are stuck in a cycle: attrition leads to understaffing, which leads to burnout, and burnout fuels more attrition.
5 ways leaders are breaking the cycle with better planning, flexibility, support.
👉 bit.ly/3PL4ZYo
#ContactCenter #AgentRetention
Verint Engage 2026 is almost here—are you in?
Still deciding? Hear directly from @Daniel Ziv, Global VP, AI & CX Analytics at Verint. 🚀
📅 June 22–25
📍 MGM Grand, Las Vegas
👉 Register: bit.ly/4saHoxc
#VerintEngage #VivaLasVerint #CX
Join Daniel Ziv at Cisco Live (Collaboration Village):
Customer Conversations Are the Oil of AI
See how Verint Genie Bot turns conversations into measurable CX outcomes.
✅ Live demo
✅ Real case studies
✅ Proven ROI
Add to your schedule: bit.ly/4ti6mMy
#CiscoLive #CX
Can your virtual assistant handle interactions end-to-end and know when to bring in a human?
Join our webinar to see how brands use Verint IVA to
✅ Automate customer workflows
✅ Pinpoint where agents add value
✅ Deliver real-time AI assistance
Register: bit.ly/4tDw4dQ
Calabrio Workforce Management Earns the Solutions Partner with Certified Software Designation From Microsoft
Click to read more: bit.ly/4tKe3um
Verint Quality Bot Saves Company $12.5 Million Annually in Supervisor Capacity
Click to read more: bit.ly/4dlnxY5
New! Frost Radar™ Report: @Verint sets the benchmark for #VoiceoftheCustomer #Analytics to help drive better #CX + more loyal customers. #Flexibility #Growth #Digital #SelfService #VoC #ROI #Innovation #Verint #VerintElevate buff.ly/3CaTr9D
We’re not done yet! Time to meet another #Verinteer who helps make @Verint great! Today’s spotlight shines on Jeff Johnson #LifeatVerint #Teammates #AlwaysLearning #Verint #VerintElevate buff.ly/4fzBq3E
Need to deliver value and #outcomes to meet your business goals? See how @Verint #ManagedService can help you do it! #CX #Efficiency #Expertise #Support #Uptime #Scalability #Reliability #Stability #Verint buff.ly/4eUXlSF
Meet another #Verinteer who helps make @Verint great! Today’s spotlight shines on Trent Isaacs! #LifeatVerint #Teammates #Verint buff.ly/3UncGTO
Constrained on time + resources? Ready to move from #AI experiments to AI #outcomes? Check out these takeaways from industry #analysts about @Verint’s approach. @ryanzuk #CX #Efficiency #Data #CXAutomation #Verint buff.ly/48lbPJ5
Getting appetizing results with @Verint—Sur La Table Optimizes the #CustomerJourney Across Every Touchpoint. @rslamoureux #VoiceoftheCustomer #Web #Mobile #Food #CX #Efficiency #Digital #Data #Analytics #Omnichannel #CustomerFeedback #Verint buff.ly/4ePXCGs
So proud that @Verint was named a #GreatPlaceToWork for the 2nd year in a row! Learn more here: buff.ly/4fvgrib @GPTW_US #WorldsBestWorkplaces #GPTWcertified #Verint
